Forum Discussion

Re: [Closed] Unable to change Head-Width

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 8
OS Version Newest
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Attached below
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Using CAS
What do you expect to see? Facial features to stick once I exit CAS.
Connection Type Mobile
Please select your region North America
Country USA
Additional feedback Having issues with every facile feature sticking to the way I've set them.

While using CAS, I noticed that if I adjust the settings for the features to larger than average, they automatically go to the farthest end of the spectrum upon returning. I noticed my sims eyes will not stay closer together unless the adjustment is in the middle. I'm really frustrated with how the new CAS is responding. I do like the look and idea. But it's just not functioning properly.

5 Replies

  • sparklypickle6's avatar
    sparklypickle6
    7 years ago

    Below are comparisons of what I am talking about if you notice, the first one had the settings as I've adjusted, the second is readjusted by default. Its effecting my sims face upon returning to the game.

  • SimGuruMaaike's avatar
    SimGuruMaaike
    Icon for EA Staff rankEA Staff
    7 years ago

    Thanks for letting us know! We're looking into it, please let me know if there are other settings that show this behaviour 🙂 

    And pretty Sim!

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    7 years ago

    Haven't seen any replies so I'm closing this post. If this is still an issue, please let me know so I can reopen the post. 

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