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Anonymous's avatar
Anonymous
7 years ago

Re: [Event] Can't start ASOS event on Market Square

Aw sorry to hear. Would say its definitely a bug then!
Have you tried contacting EA Support? If not you should give that a go: https://help.ea.com/en/contact-us/

Sorry I couldn't help further

5 Replies

  • @JuliaLouise1 contacted them and then they referred me back here, so that was not very usefull unfortunately.. ☹️ 
    Meanwhile I am also having the issue where the waitingtime seems to increase instead of decrease for the other ASOS events. 

    In other words, I am not able to do any ASOS activities at this moment. 

  • Anonymous's avatar
    Anonymous
    7 years ago
    I also experienced this issue it said I had to wait 21h 3m to start next event. And now I failed to get model photography heirloom. It also rewarded me with double jacket. Sigh..
  • @EA_MaiHi,

    Unfortunately, when I contacted the support desk they referred me back here and they did not really help me at all. Just asked if I had checked everything, which I did. Now the event has ended and I tried my best to unlock one item that I really really wanted, and even that did not work out in the end because of the time issue mentioned earlier.

    Honestly, I am pretty bummed about this as I spend SimCash to make it and still it did not work out.

    Also, I do not understand why nobody from support actually looked into the bigger bug I was facing: the ASOS quests not showing up in my quests window and the fashion show event not being accessible.

    Even though my expectations are none, it would be very nice if there is a way that you can still help me... Maybe with unlocking just that one item that I really wanted?

    I would really appreciate it a lot!

    Kind regards,
    Saranda
    ID: 1003039638060

  • SarandaAdriana's avatar
    SarandaAdriana
    7 years ago

    @EA_Mai

    Maybe these screenshots also help in clarifying the issues that I had... 

    In the first screenshot, you see that I only had 3 activities and that I miss the fashion show or afterparty event...
    In the second screenshot, you can see that I did not see the ASOS quests in my quests window and thus could not do these while I saw that other people did have them.

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