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zxt05k9pm33e's avatar
zxt05k9pm33e
6 years ago

Re: Missing buttons after new update

Hello dear, thank you for your reply. This is not my only problem. I'm missing every button on my screen like for going to neighbourhood and town and home item button etc. I'm not able to do anything in the game because of that. Nothing is working.

1 Reply

  • SalixCat's avatar
    SalixCat
    Hero+
    6 years ago

    @zxt05k9pm33e 

    Sorry, I was too quick merging your report.

    I've asked a CM about this issue where the buttons are missing. Their suggestion is that you contact an EA Advisor. It looks like you have a corrupted save and if so, maybe they can help with a rollback.

    You can read here how to Get help in The Sims Mobile.

     

    If you can't open you game app, it is also possible to contact EA Help on Twitter or Facebook 

     

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