Re: [Open] Story gone after selling duplicate heirloom
EA is a piece of crap company that couldn't care less about their customers once you buy their products. They will claim either to be unaware of an issue in spite of being contacted by many users either by phone or on their forum or they will claim they can't do anything about it, as with the heirlooms, in spite of the fact that's it obviously a bug.
I just discovered the bug today when I logged on for the 1st time in months and discovered and deleted the duplicates. It's April 2021 and people have been posting and calling since at least November 2020. No wonder I stopped playing, I was sick of being cheated and told they couldn't or rather wouldn't fix the issues.
It wouldn't surprise me if this was an intentional move on their part to generate money for a dead end game filled with ridiculously priced items (both rl $ and in game cash/simoleans) by claiming they can't do anything ("we d not have option to validate the missing heirloom content"), claiming they'll submitt a bug report (how long ago was that?), then making us pay in-game to replace them.
Way to go EA, your still the worst U.S. company.