Re: The Sims Mobile Missing Content After Purchase

Hey, @xZeroMaker, I'm sorry to hear you are missing some content after that purchase. With these purchases, they are pretty straightforward.

Make a case

Upload proof of purchase

Support reviews it

Adds content, or emails you with more info

The forums have no visibility into granting content for any game we have. If you were sent here, we have to look at that case to see why they sent you here when they should not have.

Essentially, you do have to reach out to support. I suggest chatting as it is much quicker.