Forum Discussion

india7's avatar
india7
Rising Novice
4 years ago

[Under investigation] - Game is stuck on opening screen

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 OS Version 15.2 How often does the bug occur? Every tim...
bug
AnthonyxJames's avatar
AnthonyxJames
4 years ago

@SalixCat we are having this problem because when you tap the screen nothing happens it is frozen on this. I have deleted & reinstalled game multiple times for over three days now because of this myself.

lf2hh9cu49ld's avatar
lf2hh9cu49ld
4 years ago

Has the uninstall and reinstall worked for you? Hasn’t for me 

  • AnthonyxJames's avatar
    AnthonyxJames
    4 years ago

    Hasn’t worked for me after all those times, still stuck with the frozen screen

    • india7's avatar
      india7
      Rising Novice
      4 years ago

      Same for me, been like this for a week and a half...

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