Forum Discussion

india7's avatar
india7
Rising Novice
4 years ago

[Under investigation] - Game is stuck on opening screen

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 OS Version 15.2 How often does the bug occur? Every tim...
bug
IamSamz1's avatar
IamSamz1
4 years ago
@Ilois4 The free gift has ended but the bug is still there. That was my hope too but unfortunately the bug didn't go.
india7's avatar
india7
Rising Novice
4 years ago

The bug is still there for me too! EA Help told me to post on the forums as well - they also said they are aware of the issue and are working to solve it and we just have to wait...

  • zaaksksm's avatar
    zaaksksm
    4 years ago

    My game has been stuck on this screen for a week too! is yours still stuck?

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