Forum Discussion

india7's avatar
india7
Rising Novice
4 years ago

[Under investigation] - Game is stuck on opening screen

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 OS Version 15.2 How often does the bug occur? Every tim...
bug
crimsann953's avatar
crimsann953
4 years ago

Updating to add that even after downloading an update to the game tonight there is no change on the game being locked up.  The icon updated to the New Year blue, but as soon as the game opens I’m on the same screen with the gift box and the festival tutorial frozen with no ability to tap anything.  

ncngdlmx43u8's avatar
ncngdlmx43u8
4 years ago

I got so happy to see the update thinking it would be resolved but no! Me too updated and still stuck 😔

  • india7's avatar
    india7
    Rising Novice
    4 years ago

    Mine is also still the same after the update.

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