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brocard5238's avatar
brocard5238
4 years ago
Solved

[Under Investigation] Workshop stuck to a week ago, can’t start any shift

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 13 Mini OS Version 15.4.1 How often does the bug occur? E...
bug
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hey there @brocard5238,

    This issue is something we're aware of, thanks for the reports while we investigate this! 

    I'll update this thread once we've got more info. 

EA_Sanah's avatar
EA_Sanah
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@0o-solaluna-o0 , I need your Player ID to look into this issue. Please check your messages
  • cancer_baybee's avatar
    cancer_baybee
    4 years ago

    Product: The Sims Mobile
    Platform:Apple iPhone
    List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 12 pro max
    OS Version 15.3
    How often does the bug occur? Rarely (0% - 9%)
    Steps: How can we find the bug ourselves? Sims mobile eco workshop schedule
    What do you expect to see?
    Connection Type Wifi
    Please select your region North America
    Country U.S

    ‌

    Hello, my eco workshop is stuck on Thursday, after trying to make all sims passive and force closing the game and reopening it’s still stuck, please help

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