Same like me too.
They deduct the sweet treats and no prizes given and put notice no transaction no money was taken but it was taken.
Also unable to play one event in the restaurant and signed up for pro but unable to use mixer..goodness.
What makes me so annoyed it people on here and on Reddit have complained to EA Games for nearly a year, and EA Games have done nothing about it!
Im sick of when I contact their online chat for help, I’m told “It will be fixed in 24 hours”, only to contact them days later to be told “It will be fixed in 72 hours”. This will go on and on and on with more perlonging! But then again I’ve also been told “No other player has complained about this issue” when I darn well know that’s a fib!
