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brochman1's avatar
brochman1
Seasoned Rookie
25 days ago
Solved

Changed email address for main account and it was used for another account

Hey everyone, I am after ideas...I didn't realise you could not use the same email address for 2 different handles...I have changed my email address (as my old one no longer exists) on my main accou...
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  • gamerdruid's avatar
    gamerdruid
    23 days ago

    https://help.ea.com/en/ea-account/ may get you to where you need to be.  

    It shouldn't have been possible to change the 2nd account e-mail to an e-mail that is already linked to an account.  Phone numbers can't now be linked to 2 or more accounts although they could in the past.  Good luck with EA help - don't mention CnC:TA as they often just reply it isn't supported (when it is).

brochman1's avatar
brochman1
Seasoned Rookie
24 days ago

Hi gamedruid,

Thanks for your reply..This account dates back to 2019..I tried the phone number (both that I have) and cannot remember the password....When I type the email address, it just brings up the main account..How do I contact ea?

Ta broch

gamerdruid's avatar
gamerdruid
Hero+
23 days ago

https://help.ea.com/en/ea-account/ may get you to where you need to be.  

It shouldn't have been possible to change the 2nd account e-mail to an e-mail that is already linked to an account.  Phone numbers can't now be linked to 2 or more accounts although they could in the past.  Good luck with EA help - don't mention CnC:TA as they often just reply it isn't supported (when it is).

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