Forum Discussion
3 Replies
- EA_cuervo5 months ago
Community Manager
Hey there,
Are you getting any specific error messages when trying to complete your purchase?
- DaHammer65 months agoSeasoned Newcomer
No, I am not. What happens is that after verifying my credit card it simply locks up and will not process the request any further.
- EA_cuervo5 months ago
Community Manager
Please try clearing your browser’s cache and attempting the process again using a different browser. If the issue persists, consider using an alternative payment method. If none of these steps resolve the problem, I recommend contacting EA Help to verify that everything is okay on our end.