Forum Discussion

jjjackson777's avatar
8 years ago

I Can no longer Access my Main Ackount

Hi This is my Mine Account ( Skinny7777. )
I Am in Worlds, Wrath 11 / Tiberian 2 / world 97 / world 93 / & / world 84. / ???
I Have been Playing this game For Close on 3 Years.
& I would Like This Account Back ??
Apparently this Account dues not Exist
I need Game makers to Re install As Was
I cannot Access Old Email account It was closed down years Ago by Old service provider ??
How the hell do I Get back in

Skinny

3 Replies

  • skyfyre8's avatar
    skyfyre8
    Seasoned Veteran
    8 years ago
    Hey @JJJackson777,

    I'm not sure if I understand you correctly, but if you have problems logging in to your account and want to change the email address and / or change password you need to contact the Origin support: https://help.ea.com/en/origin/origin/
  • Hi Enigm,

    I know something of this issue and I've known Skinny well since I started this game many years ago.
    As far as I understand his account (skinny7777) has disappeared, although he has managed to recover his (JJJackson777) account.
    I don't know if it's as simple as a reset (hopefully it is), but sounds like he's not getting the help he needs, and we know how frustrating that can be.
    If it's ok with Skinny I can act on his behalf to try and get this resolved.

    Regards

    Bill (billmcl61)
  • skyfyre8's avatar
    skyfyre8
    Seasoned Veteran
    8 years ago
    Hey @billmcl61,

    I can see his account being registered to the game and the worlds be is playing on. If he has trouble logging to the game it is most likely a problem with the Origin account. And then I would refer him to the origin support. THings like password, account resets etc. can only be handled there.

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