Forum Discussion
EA_Barry
Community Manager
10 years agoIt is possible the video processing hardware on your CPU rather than your GPU might be being used.
The following info will help you set up a GPU profile to help ensure your GPU is used:
https://help.ea.com/en/article/setting-up-a-graphics-card-gaming-profile/
If the problem continues please post your Dxdiag report so we can take a look:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks.
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