From what I found online, you need a Gold subscription to play online. I am also assuming that your EA and Xbox accounts are linked. In case you have gold and still face this issue, try restarting the system, start the game., if it says "not permitted" hop in and out of settings a few times (worked on PC for me). The last ditch hail mary effort would be to unlink and relink the EA and Xbox accounts, and if STILL nothing works, we go nuclear and opt for a re-install
I tried everything including the hale mary which is uninstalling the game and reinstalling the game and it still says my account is permitted to play online. Again I'm willing to try anything in order to play the multiplayer for the game. If anyone from EA can help me take this into further notice I would very much appreciate that.
