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leenipaps's avatar
leenipaps
11 years ago
Solved

Origin Fix - "You must be online when logging in for the first time"

I am having problems logging into my origin account 
  • kjhforgotten's avatar
    kjhforgotten
    9 years ago

    What worked for me was deleting some files from my computer that had been downloaded the same day Origin wouldn't let me log in. just type in uninstall program into your computer's search and uninstall what you don't want. BE CAREFUL YOU DON'T UNINSTALL A NECESSARY FILE! 

EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @Konjif 

Have you tried to clear Origin cache files? Loading your system with the Clean Boot can also fix this.  Alternatively you can get in touch with EA Advisors. 

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Cheers,

Archi

Konjif's avatar
Konjif
9 years ago

Thank you so much it worked! I paid for the game about a month ago and I just gave up. But I saw in a email someone responded so I checked it out and I followed everything you said.

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