Forum Discussion

ynnub-69's avatar
ynnub-69
Seasoned Rookie
9 years ago
Solved

[PC] DXGI_ERROR_DEVICE_RESET every 10 or so minutes

Hello, here are my specs: Intel i7-5820k 6-core CPU @ 4.0 GHz 32 GB DDR4 RAM GTX 970 4GB GPU Corsair 750W PSU Windows 10 Pro 150 MBit XFinity Down/20 Mb Up When the error occurs, I ge...
  • ynnub-69's avatar
    ynnub-69
    9 years ago

    I believe I have found the solution to this problem (or so it seems so far.)

    If you have an NVIDIA card, try opening the NVIDIA control panel and turning on debug mode. (Do this by opening the NVIDIA Control Panel, go to Help -> and check Debug Mode.) This will ignore the manufacturer's overclock settings and use the factory default stock clock. While it seems silly that this would make a difference when EVGA Precision X didn't, somehow it has been working without issue for the past few days. Of course, due to the random nature of this bug, it could easily just be chance that it hasn't crashed or caused any issues thus far.

    I am not the only person that this has helped. However, it may not work for you.

ynnub-69's avatar
ynnub-69
Seasoned Rookie
9 years ago

I'd like a response since EA Support has not responded to me in any capacity, despite following all of the rules and suggestions. So... bump?

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

@Radiocage

Are you using a custom DPI scaling setting? http://www.techrepublic.com/blog/windows-and-office/get-a-better-view-in-windows-7-by-adjusting-dpi-scaling/

Please try the following troubleshooting steps and report your results here, thanks.

  • Perform a clean video driver setup but this time deselect optional components such as the audio, GeForce Experience and the 3D components
  • Disconnect your second monitor from your PC
  • Perform a clean boot to prevent evga precision (and possibly other problematic items) from running
  • Run SFC to help prevent kernal error (logged in your Dxdiag) - http://support.microsoft.com/kb/929833
  • ynnub-69's avatar
    ynnub-69
    Seasoned Rookie
    9 years ago

    No.

    The issue still happens after the latest update, though I had been playing for a few days without issue.

    1. No change.

    2. No change.

    3. No change.

    4. SFC completed with no errors.

     I did another clean reinstall of drivers. I was able to play for longer without a crash, but the crash still happened. 

    • Anonymous's avatar
      Anonymous
      9 years ago

      EA - I followed every suggestion that other users are saying are solutions, and your own suggestions.. no go. I actually reinstalled Windows 10 x64, Enterprise to see if some other application/configuration had been an issue.. and the same thing is persisting, even with all the suggestions implemented post-reinstall of Windows 10. 

      1. Installed Windows 10

      2. Installed all Windows updates (and ensured latest drivers for BIOS/MOBO/USB and all other system devices and all hardware are installed and updated.

      3. Went to nVidia.com, got the latest drivers and installed for video card.

      4. Downloaded and installed Origin/Titanfall 2. 

      5. Disabled Origin notifications, sounds, all in-game content, etc.

      6. Started Titanfall 2, crash after 5-6 games. Sometimes on the first game after a reboot.

       NO settings in either Windows 10 or TitanFall 2 were modified.. using default graphics settings for TitanFall 2. No other applications or tweaks installed or applied in Windows 10 (aside from Logitech Gaming Software). Vanilla install.

      Not sure if this helps, as the error may be a different underlying issue.. and maybe other people with the issue could post this info as well in case it is a peripheral device issue, but I have the following input devices:

      Logitech G900 Chaos Spectrum mouse

      Logitech G710+ Keyboard

      and also Logitech Gaming Software v. 8.88

      Please fix!

      • ynnub-69's avatar
        ynnub-69
        Seasoned Rookie
        9 years ago

        I believe I have found the solution to this problem (or so it seems so far.)

        If you have an NVIDIA card, try opening the NVIDIA control panel and turning on debug mode. (Do this by opening the NVIDIA Control Panel, go to Help -> and check Debug Mode.) This will ignore the manufacturer's overclock settings and use the factory default stock clock. While it seems silly that this would make a difference when EVGA Precision X didn't, somehow it has been working without issue for the past few days. Of course, due to the random nature of this bug, it could easily just be chance that it hasn't crashed or caused any issues thus far.

        I am not the only person that this has helped. However, it may not work for you.

About Titanfall Franchise Discussion

Join the community forums and share your experience from the frontier in the Titanfall Games.9,447 PostsLatest Activity: 5 days ago