Unable to play game

Question

I have played Titanfall a lot since its release. I haven't been lately though and it's been several months since I last played. When I tried to play just an hour or so ago, I tried to open the game, only to receive the following message: "Sign in or renew the subscription: It looks like you're not signed in as the subscription holder for this game. Sign in to Xbox Live, or renew the subscription in the Xbox Store. (0x803f900a)" I have a current Xbox Live subscription, in fact, I just renewed at the end of July. I am not sure why it is not letting me play, except that when I go to the store it tries to get me to buy EA Access. Does anyone know why I can't play this game? Does this mean that I need to have EA Access in order to play, in addition to paying the 60 dollars for the game, and the 50 dollars a year for Gold, because that seems excessive? Thanks for any help.

Also, I have been trying to connect to the help chat with an EA game advisor for the last 30 minutes with no luck.

Also, I have been trying to connect to the help chat with an EA game advisor for the last 30 minutes with no luck.&nbsp;

Answer

Not sure if you fixed your problem, but I just fixed mine...
xbox one...go to settings, then all settings, disc and blue ray...click on blue ray, then click persistent storage...
and that's it&nbsp;
if it doesn't work, take out the disc, then do the same again and put the disc back in...and that will work...if not stamp on Xbox 😉

Answer

Lame answer... Everyone i know is getting these errors on a regular basis.. your game servers, or the routers connected to them, can see these errors going on all day long..how about EA dedicate some tier 2 people to this problem and solve it!

ea_david · Answer

@edwardsryan1987&nbsp;That certainly would be excessive, there's no additional requirement for EA Access.&nbsp;

It sounds like there's some account mixup, can you try shutting down the system (hold the button on the front until it beeps and shuts down) and then log in with just your main account?

If you still have no luck, I think Xbox support should be able to take a closer look, they can see the ownership history for your Titanfall too.

Answer

Hi I also have a problem to like yours I cant download the 3 free map packs because the game tells me I must but when I click to download it.it takes me to the xbox game store then it says 'nothing to show here' so that means I cant play all the other game modes because I need those map packs

Answer

This worked a treat. Had to take the disc out "clear storage" then disc back in and worked. Thanks!

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Unable to play game

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