Forum Discussion

saluation128's avatar
12 years ago

ATTN: EA!

I still don't get the concept of a "free" game maker owing users anything if it doesn't function correct all the time.

No one forces you to play, when you buy donuts you assume the risk knowing the game may not work 100% all the time...

I feel the pain, but I'm not sure how they owe anyone, anything. At all. Voluntary free game.

It's one thing to request the game be fixed, but they should now give away revenue (donuts are a revenue stream for them) due to technical issues. It just baffles me. If they gave every user affected by the occasional problems they'd make no money, no new content, and the game would go away to give the server space to a more profitable game. I'd rather the game stay around, and I'll keep spending $5-$10 a month or so to keep playing a game I love but FULLY understand that at times, it will be down. That's part of the agreement.

Not trying to bust chops, but just seeing a LOT of people crying about the voluntary and free game.
  • Disagree to a certain extent....yes its a free game and the users are not giving them back anything at all for sustaining the game on the long run rather the users get an incredible experience playing the game which is attached to the show itself...but the moment someone spends money and it doesn't matter how much ,its a different issue altogether...the developers liability raises and they are responsible for the better performance of the game. Its not those early days when the game was yet to generate income but now I believe the game has achieved success and features in top 10 highest grossing games on IoS consistently. Therefore, as said above the performance must be upto the standards a normal user would expect and there is nothing wrong in doing so but i don't know how much help it would by posting it here.

    P.S. I love the game and haven't had any issues yet..EA is doing a great job atleast as far as my experience is concerned.
  • geejofrancis wrote:
    Disagree to a certain extent....yes its a free game and the users are not giving them back anything at all for sustaining the game on the long run rather the users get an incredible experience playing the game which is attached to the show itself...but the moment someone spends money and it doesn't matter how much ,its a different issue altogether...the developers liability raises and they are responsible for the better performance of the game. Its not those early days when the game was yet to generate income but now I believe the game has achieved success and features in top 10 highest grossing games on IoS consistently. Therefore, as said above the performance must be upto the standards a normal user would expect and there is nothing wrong in doing so but i don't know how much help it would by posting it here.

    P.S. I love the game and haven't had any issues yet..EA is doing a great job atleast as far as my experience is concerned.


    If someone feels they have not gotten their money's worth from an apple store purchase, tell Apple. According to people posting here, Apple has been very responsive to refunds requests.

    The OP does not indicate what he has done other than wring his hands and ask for a hand out to resolve the issues. The index that is stickied has links to good advice. EA help forum has good information.

    And if you really expect a complaint to be resolved, you provide actual details. As this forum is not monitored by EA, it's probably not the right place. But people here might have useful information.
  • I'm a lawyer and I'm pretty sure about my basics on contract law and mate if somebody is offering you something better for a bit of money and you are willing to pay for that enhanced experience and you are not happy with it..you have every right in the book to raise your disappointment...and no body was talking abt any moral obligation here...if I spent a dime on anything I would see to that it satisfies the reason why I spent the same and nobody who is trying to teach me abt some stupid one sided terms and conditions would convince me that I can't express my concerns and who dictates here what is with purpose and what is not?..I believe if threads posting pictures of regular users is remotely with any purpose discussing one's concerns regarding the standard of a game and I don't care if its a FREE game,holds very much purpose. Yes, EA is not monitoring the forum but the title says "general discussion" for the users to share their thoughts on the game and my thoughts are completely for that purpose only. Finally so what if it is a free game?...a person buying donuts and a person who is not would have put in the same amount of time and effort to enjoy the game...therefore both have equal say if they have any qualms regarding the game.

    P.S. in my experience as a lawyer I have come across many EULA thrown into the bin by the courts as unfair and yes I have read the agreement and its quite like any other one which will be scrutinised pretty hard if put to test before a court.
    I love this game and this forum is very useful and entertaining so lets not patronise things while making a point.
  • ThorButtockth wrote:
    Meh. I just take this to be a way for the OP to promote his bands.


    Not at all, man. These aren't "my" bands. I get paid to play drums for bands that need drummers.


    The issue I'm having is that when I try to sign in, it keeps saying that I'm signed in on another device, web the only device i use is my phone. I've tried deleted the app and re installing, as well as logging out and back in to origin. Any ideas guys?

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