ATTN: EA!
I still don't get the concept of a "free" game maker owing users anything if it doesn't function correct all the time. No one forces you to play, when you buy donuts you assume the risk knowing the...
Forum Discussion
geejofrancis wrote:
Disagree to a certain extent....yes its a free game and the users are not giving them back anything at all for sustaining the game on the long run rather the users get an incredible experience playing the game which is attached to the show itself...but the moment someone spends money and it doesn't matter how much ,its a different issue altogether...the developers liability raises and they are responsible for the better performance of the game. Its not those early days when the game was yet to generate income but now I believe the game has achieved success and features in top 10 highest grossing games on IoS consistently. Therefore, as said above the performance must be upto the standards a normal user would expect and there is nothing wrong in doing so but i don't know how much help it would by posting it here.
P.S. I love the game and haven't had any issues yet..EA is doing a great job atleast as far as my experience is concerned.
If someone feels they have not gotten their money's worth from an apple store purchase, tell Apple. According to people posting here, Apple has been very responsive to refunds requests.
The OP does not indicate what he has done other than wring his hands and ask for a hand out to resolve the issues. The index that is stickied has links to good advice. EA help forum has good information.
And if you really expect a complaint to be resolved, you provide actual details. As this forum is not monitored by EA, it's probably not the right place. But people here might have useful information.
