Forum Discussion
9 years ago
Mirality wrote:johncolombo wrote:
I tried to get word out to EA, maybe open a case with them by going to
https://help.ea.com/en/
We need this fixed ASAP.
There isn't any way to actually contact EA at that site, or at least not that I've seen. All paths lead to "answer HQ", aka "fob off support on the community so we can ignore it".
(It might be a regional thing.)
I managed to use the CHAT function. It can be fiddly getting to it sometimes, but if you google "Chat Live EA Help" you should find it real quick.
Do get in and complain. EA are really inconsistent about doling out donuts. This time I got 15 awarded to me (Why not 20!?!?). Other times I've been handed out 0 and come on here to find out some people got as much as 50. It is a lottery, just resolve to be happy if you get none, and then you will be really happy if you got any. The good news for me, is that if it is fixed, I will get enough to get the Rabbi's daughter added to me town. And if not, well, then I really have to hope for Itunes for XMAS AND a gil deal.
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