Just wasted an hour with them on a phone call.
I wanted an email, but that wasn't an option, it only had call now.
The phone rang immediately, which got my hopes up.
3 different reps each wasted 20 minutes confirming the same steps. Then they said someone would email me.
I received the email and another moron wanted me to do the same thing the phone guys did. They are idiots.
I told them to contact me when they are ready to escalate my case to someone who won't just read through a script then pass me to a guy with the same script. Until then i have to uninstall reinstall every time i want to play. At least that only wastes 12 minutes at a time.