Forum Discussion
10 years ago
jippy6048 wrote:
While visiting my neighbors I noticed that I was getting FP points. Also saw a couple float in my own town clearing handshakes. Since I had gotten the last prize some time ago I checked to see if we had new prizes, but it said that I have collected all FP prizes. :shock:
I am not seeing that they are accumulating. Glitch or maybe future prize in the works?
Anyone else getting this?
Update: I was hoping that when we finished up the Christmas event and received a new download that the FP point issue would clear itself. Sadly, that didn't happen. Today I contacted EA and chose the 'call me' option. Less then 10 minutes passed when I received a call.
After I explained my situation, the EA rep tried his best to resolve my issue, but he was unable to. My case (which he said is unusual) is going up to the next set of techs. And I was told it may take up to a week or more for them to check it out. In the mean time the EA rep gave 200 donuts for my inconvenience! :shock: I thought maybe I would get a few but I was overwhelmed with 200!!! He also took the time to make sure they were credited to my account.
This is my first experience dealing with EA and so far I feel like the tech tried to fix my game while I was waiting and even though he was unsuccessful he seemed genuinely interested in seeing me get to the more advanced techs. Will update again when something happens.
Moderators please feel free to move this to the Bugs & Issues section if you feel it belongs there rather then Game Discussion.
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