Game not loading
Just checking. Has anyone else been having problems loading the game. For the past day all I get is the constant spinning donut.
Forum Discussion
Message from the EA Community Team
https://answers.ea.com/t5/Bugs-Technical-Issues/Under-Investigation-Game-wont-load-past-donut-spinning-screen/m-p/13074534#M148347
" Hey all, Just a few quick updates on our side:
At this time, updating to the new app store version looks to resolve the issue for users who hadn't run into it yet, but does not retroactively fix the issue if you were already affected.
If you are currently stuck at the "spinning donut" screen and you're not playing on an anonymous account (account is linked to an EA account), fully uninstalling the game and reinstalling should allow you to resume playing.
Again, if you play on an anonymous account (don't use an EA account), uninstalling and reinstalling will wipe your game's progress, so please continue to hang tight while we investigate the issue further. "
https://answers.ea.com/t5/Bugs-Technical-Issues/Under-Investigation-Game-wont-load-past-donut-spinning-screen/m-p/13074534#M148347
" Hey all, Just a few quick updates on our side:
At this time, updating to the new app store version looks to resolve the issue for users who hadn't run into it yet, but does not retroactively fix the issue if you were already affected.
If you are currently stuck at the "spinning donut" screen and you're not playing on an anonymous account (account is linked to an EA account), fully uninstalling the game and reinstalling should allow you to resume playing.
Again, if you play on an anonymous account (don't use an EA account), uninstalling and reinstalling will wipe your game's progress, so please continue to hang tight while we investigate the issue further. "
