Forum Discussion
1-Graham-S
2 years agoHero+
No news yet on when that next update to fix iOS and sort Xylem is due out
Correction, still no due out info, but this just went up ...
Update on FB and AHQ just went out
" We're still working to get an update out to you, but in the meantime if your account is bound to an EA Account, it is absolutely safe to try deleting the app and redownload it. Then sign back into your EA Account, and you’ll be back into your Springfield and tapping to your heart's content. Many players are reporting this has solved their issue.
If your account is not an EA Account, or you’re unsure, please take no action at this time. The upcoming update should allow you to get back in without losing any progress.
While we know hearing "Coming Soon" is dreaded - it is coming, and the plan remains the same. Once the issue is resolved with an App Store update, we will extend the event and provide an in-game token of appreciation to our iOS users, along with the Xylem bundle fix.
We apologize for the disruption and thank you for your continued patience while we work to resolve this issue once and for all. "
Correction, still no due out info, but this just went up ...
Update on FB and AHQ just went out
" We're still working to get an update out to you, but in the meantime if your account is bound to an EA Account, it is absolutely safe to try deleting the app and redownload it. Then sign back into your EA Account, and you’ll be back into your Springfield and tapping to your heart's content. Many players are reporting this has solved their issue.
If your account is not an EA Account, or you’re unsure, please take no action at this time. The upcoming update should allow you to get back in without losing any progress.
While we know hearing "Coming Soon" is dreaded - it is coming, and the plan remains the same. Once the issue is resolved with an App Store update, we will extend the event and provide an in-game token of appreciation to our iOS users, along with the Xylem bundle fix.
We apologize for the disruption and thank you for your continued patience while we work to resolve this issue once and for all. "
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