Game not loading
Just checking. Has anyone else been having problems loading the game. For the past day all I get is the constant spinning donut.
Forum Discussion
Patch update in your app stores - You're after v4.64.2
Here's what EA said
Hey TSTO Fans,
The new update is starting to appear on the App Store. Please be aware it can appear in each region at different times, so if it isn’t available for you yet, it will be shortly.
If you are one of the players stuck on the loading screen, we're hopeful this will let you play normally without having to perform a reinstallation. There is a chance that players, even unaffected ones, may be asked to re-verify their age after performing the update.
After performing the update, all players should see the extended dates for the Treehouse of Horror event, as well as the Xylem bundle resolution. iOS players will also receive their token of appreciation.
Once again, we thank you for your patience and understanding as we worked to resolve this.
Happy Tapping!
If you continue to experience problems, please contact the support forums at: https://answers.ea.com/t5/Bugs-Technical-Issues/Under-Investigation-Game-wont-load-past-donut-spinning-screen/td-p/13048693
... and here's what I think it does:
This will hopefully fix the iOS issue and I believe you'll get 2 Mystery Box tokens ( would cost 120 Ds or trade for 24 ) if you're on iOS.
The event has been extended by a week but it looks like just the end date changed and not the act start dates ( times in UTC ) ...
Act1 Start - 2023-10-04 15:01
Act2 Start - 2023-10-13 15:01
Act3 Start - 2023-10-22 15:01
Act4 Start - 2023-10-31 15:01
End - 2023-11-15 14:00
Shattered Dreams End - 2023-11-15 14:00
You should also see Xylem in your store as a free item if you don't already have him - woohoo !!
Here's what EA said
Hey TSTO Fans,
The new update is starting to appear on the App Store. Please be aware it can appear in each region at different times, so if it isn’t available for you yet, it will be shortly.
If you are one of the players stuck on the loading screen, we're hopeful this will let you play normally without having to perform a reinstallation. There is a chance that players, even unaffected ones, may be asked to re-verify their age after performing the update.
After performing the update, all players should see the extended dates for the Treehouse of Horror event, as well as the Xylem bundle resolution. iOS players will also receive their token of appreciation.
Once again, we thank you for your patience and understanding as we worked to resolve this.
Happy Tapping!
If you continue to experience problems, please contact the support forums at: https://answers.ea.com/t5/Bugs-Technical-Issues/Under-Investigation-Game-wont-load-past-donut-spinning-screen/td-p/13048693
... and here's what I think it does:
This will hopefully fix the iOS issue and I believe you'll get 2 Mystery Box tokens ( would cost 120 Ds or trade for 24 ) if you're on iOS.
The event has been extended by a week but it looks like just the end date changed and not the act start dates ( times in UTC ) ...
Act1 Start - 2023-10-04 15:01
Act2 Start - 2023-10-13 15:01
Act3 Start - 2023-10-22 15:01
Act4 Start - 2023-10-31 15:01
End - 2023-11-15 14:00
Shattered Dreams End - 2023-11-15 14:00
You should also see Xylem in your store as a free item if you don't already have him - woohoo !!
