Forum Discussion
11 years ago
direwolf987 wrote:
You should contact EA and then iTunes/Google Play in that order. They can tell what you purchased and if you got it or not. They should be able to sort this out for you. However, EA's customer service is extremely slow so if you can opt for the Instant Chat via messenger.
EA does have some really long wait times. Definitely do Live Chat or request a call back. Hope this gets sorted out for you as soon as possible :(
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