Here's what I worked up as possible solutions this morning while waiting for my blood sugar to stabilize so I can get back to packing:
1. Does your email program have a Spam folder? Check it.
2. Does your email program have a filter that automatically deletes certain emails? Check it.
3. Does your email server have spam filtering? (Mine does and I have to check periodically because it keeps marking emails I DO want as spam.). Check it.
4. Make sure your password is less than 16 characters long and does not have any special characters - just letters and numbers. Here's a
link that should help.
5. When I have almost ANY problem this is what usually works for me:
- Open the App Manager by double tapping the Home Button (Apple) or tapping the rectangle (Android).
- Swipe away all open apps (people call this force closing, but that is not correct, this is just closing the apps). This will often do the trick.
6. Repeat step 5, then go to your device's Settings and turn off your internet connection. Wait a few seconds to a minute then turn it back on and let it connect.
7. Try a device restart: Repeat step 5, but instead of trying to start the game...
- Turn off your device. OFF. Do not restart. This means hold the power button down until "swipe to turn off" (or whatever) comes up, then do it.
- If you're using home internet to connect, turn off your home internet devices.
- Wait 15 seconds to 1 minute.
- Turn your home internet devices back on (if applicable) and wait for them to connect.
- Turn on your device.
- Try playing.
8. Tap to play and go into the anonymous game. Play it until you can go to the Neighborhood and try logging in from there.
9. Try taking your device somewhere else to connect to a different internet. Most libraries have wifi. McDonald's, cafes, etc.
