Forum Discussion

rwtto1949's avatar
2 years ago

New login

I cannot Login. I tap on Login it asks for my email address and when I type it in and hit login and it says to enter Code and that it sent me a Code but I can't find where send one. I checked my email and tried to get the code by phone - not there either. What gives?
  • You put in the number it sends the code to. It will text you a code. If it didnt come to your phone, check the number and try again. *plays 3 ascending tones*

  • @rwtto1949 - you have to use the email or phone number registered to your EA account so it knows to match your game up with your log in - head to your EA account and . .

    Check your email is verified
    Check the other info is correct
    Change your password. Doesn’t matter if you change it to the one you already use as long as you go through the steps.
    Don’t forget to hit Update to save changes.

    https://myaccount.ea.com/cp-ui/aboutme/index

    Optional but recommended – add a second email so you can recover the account if you lose access to your main email and perhaps add a phone number. You can tap Phone at log-in and enter that number to get log-in codes via SMS