Forum Discussion
11 years ago
LPNintendoITA wrote:KristinMJ78 wrote:send them about the many other items unreleased like toilet devil anvil etc.bette3900 wrote:KristinMJ78 wrote:
So the Wiggum lights never showed up. Took some initiative and contacted EA today about it. Sent links to several threads of gamers complaining that they're missing. All I got back was a lousy form letter.
HELP CENTER
Thank you for contacting Electronic Arts.
Your case was assigned to me I am Amit who is assisting you with this case. As I have gone through your case and issue you having regarding Ingame. I would like to inform you that our developers are are aware of this Issue and currently working on it to get this fixed as soon as possible.
However we will appreciate your feedback related with this and you can share your feedback on forums.
As always, we strive to provide you with the world's best customer experience for the world's best games. By taking a short survey about your experience with EA, you can help us improve our service to you:
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We have closed this case for now . You can reach us at help.ea.com for further assistance
Regards,
Amit K.
EA Customer Experience
You do realize that no one has Christmas lights for the Wiggum house?
Yes, I do realize that... however I also frequent other forums and there's A LOT of people disappointed that Wiggum Christmas decorations weren't included this year. All I did was send EA a few links showing that and highlighting their mistake.
oddly enough, the toilet was mentioned in the second email sent to them today. It was mainly about design ideas, decorations, the need for more than just roads or pavement in SF (like dirt would be nice and place things on it like you can with pavement). Other unreleased items were brought up too... Hal Roach apts and Marge's Mom for example as well.
They replied that the development team often creates items like these for the game for future use but that items like the toilet which is only a premium we as players shouldn't expect any time soon since many existing premiums have not gone over as well as expected. Can't say I'm surprised there... the only one of the big dollar items I have is the Cubic Zirconia.
However, they are also aware of the lack of Wiggum's lights and they have someone working on it and to hopefully have the issue resolved soon. Wait and see I guess.
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