Snowball ii not showing up in my inventory

Are you checking the main inventory, or a sub catagory? Its always best to check the main inventory if you cant find something. Also, is it possible that Snowball is roaming your town?

Look in the character section of your inventory or in the main area of the inventory....if she is not there then she is roaming around in your town.

Snowball II is a small cat and can be tricky to see her (could be hiding behind a decoration or building). Just gotta look harder. Use the magnify in edit mode, would help.

Pokey the hamster on the other hand is a stubborn one though, so small its like its not there but it is lol

Images are not working on the Answers site, so I have posted them in this thread with a similar problem.
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/I-can-t-place-Snowball-II-in-my-Springfield/m-p/8702842#M130699
Image from stored character items:

Image from character collection:

Are you sure he's definitely not walking about town???
I don't notice mine anymore.