Forum Discussion

guitarloser1986's avatar
12 years ago

can someone plase help me contact some one who can help me fix my game

No one on this forum works or EA we are just fans of the game passing on our experiences to help others
  • Guitarloser1986 wrote:
    I have not been able to connect to my game for over 2 months and i cant find anywhere to contact ea,and after several calls they will not help me,i have spent over 60 dollars in this game and i really need to have my game back.please help,thank you


    I'm pretty certain you need to contact Apple, not EA. I believe it's because you bought it in the app store. I say this assuming you play on your ipad.

    Also, have you googled the problem? Uninstalled/reinstalled?

    Peace.
  • You might also try help.ea.com It takes some patience but there you'll find a way to contact EA.
  • I am on android,i believe i had just turned level 31,i have tried all basic troubleshooting,just randomly one night i couldnt connect to my game and kept getting the cannot connnect to server error and have been for the past 2 months,i was finally able to get a case open with ea,but god knows how long that will take,i apoligize for misspells,i am typing on my phone,thank you for the feedback
  • thank you for all the responses, I finally got ahold of a representative last night, and today I booted up in it loaded up just fine so thank you so much for all your help!