Get back my city

Rollasta wrote:
"Hi, I recently had to change my iPhone due to some technical issues and I am now experiencing some problems with 'the Simpsons' application. I cannot get back to my old progress. I tried to log-in, but the game made to start it all the way from the beginning. Is there a way to restore my old progress? Beside a back-up, I was hoping in some alternative solutions.

Thank you very much,

Message EA at https://help.ea.com/en/the-simpsons/the-simpsons-tapped-out. EA doesn't moderate these forum, or at least not publicly, but for sure they won't respond to this.