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- If you download the orgins on your pc you can connect to a service rep over chat. If you explain the situation they may be able to help. I filed a claim once for when I thought I was charged twice for something, they gave me an reference number and asked me to send in some info, (date, item, cost).
Its here:
https://www.origin.com/en-us/download - Not sure where else in the forums this is mentioned, but on an Android device this is the way to set it to confirm all donut expenditures:
1) enter the game
2) tap on the build menu icon (hammer and saw)
3) tap on the little "i" in the upper right corner of the build menu
4) select "yes" for "Confirm Donut Spend"
5) exit the menu
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