Forum Discussion

ilmetu's avatar
13 years ago

UPDATE: OK Paid for donuts but nothing was added to my account!!!

This happened to me too. Surely they can be added manually or something.

Update: I tried the instructions above and it still didn't work.
  • dillobird2 wrote:
    This happened to me too. Surely they can be added manually or something.
    Update: I tried the instructions above and it still didn't work.


    First of all, no one here on the forum can help you directly. This is primarily an Apple issue. If you never received a receipt from Apple for the donuts in question, then some sort of error prevented the the sale from ever occurring and you'll need to re-attempt the purchase. If you did get a receipt, but never received the donuts, you need to contact Apple (not EA) for a refund.