Game shuts off my PS5
Product: UFC 5
Platform:PlayStation 5
What area of the service are you experiencing an issue with? Game Issue
How often does the bug occur? Every time (100%)
Summarize your bug The game keeps shutting off my PS5 disc version, I don't have any problem with any other game I can play for hours without an issue, I'm not able to play UFC 5 for more than 20 minutes because it completely crashes my PS5 everytime, I don't get any overheat alert, the console just turns off in the middle of a fight, menu, whatever screen it is on and once the console it's turned off I have to disconnect it and connect it again in order to be able to turn it back on. I tried already everything I have found on internet: Rebuilt data base, restored licenses, reinstalled the game, tried to lower the screen resolution also Reset the ps5 and took it where I purchased it and they did a deep clean and a lot of tests with other games, the power supply and found out the issue was the game itself, the only way I'm able to play the game is closing the game and reopening it after every fight that way I can play for hours but if the game is opened for 20-30 minutes it crashes. Me and a lot of players are having the same issue, how is it going to be resolved for us?
Product: UFC 5
Platform:PlayStation 5
What area of the service are you experiencing an issue with? Game Issue
How often does the bug occur? Every time (100%)
Summarize your bug The game keeps shutting off my PS5 disc version, I don't have any problem with any other game I can play for hours without an issue, I'm not able to play UFC 5 for more than 20 minutes because it completely crashes my PS5 everytime, I don't get any overheat alert, the console just turns off in the middle of a fight, menu, whatever screen it is on and once the console it's turned off I have to disconnect it and connect it again in order to be able to turn it back on. I tried already everything I have found on internet: Rebuilt data base, restored licenses, reinstalled the game, tried to lower the screen resolution also Reset the ps5 and took it where I purchased it and they did a deep clean and a lot of tests with other games, the power supply and found out the issue was the game itself, the only way I'm able to play the game is closing the game and reopening it after every fight that way I can play for hours but if the game is opened for 20-30 minutes it crashes. Me and a lot of players are having the same issue, how is it going to be resolved for us?
