Forum Discussion

3 years ago

I bought ufc5 Deluxe but can only install standard edition

I bought UFC5 Deluxe through the PlayStation Store and I am only able to install the standard edition. EA and PS stole my money what do I do. I already talked to PS support and all they had me do was...

technical issues

EA_Barry

Community Manager

3 years ago

@ILWU_Flores

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started:

https://help.ea.com/help/faq/using-ea-help

Thanks.

slinkygulf04

3 years ago

There is no answers.

Or we should get together and file a collective lawsuit?

arianak10
3 years ago
Careful you can get banned for mentioning that
- Ypsilon4650
  3 years ago
  same problem, nobody is helping us...
  - EA_Kent
    Community Manager
    3 years ago
    Hey everyone,
    
    If you're still having trouble with this, can you share a bit more info when you've got the chance?
    
    Which platform did you purchase the game on?
    
    What is your PSN ID or Xbox Gamertag?
    
    If you look at the purchase history on your console, does it show that you purchased the Deluxe Edition?
    
    Can you provide a screenshot of the game tile from your console library?
    
    Thank you!
Dock-Zom
Rising Traveler
2 years ago
Foreal like my ps5 icon for the game doesn’t say deluxe it’s just the standard edition
- MpcLive73
  New Novice
  12 months ago
  I'm dealing with this now after spending 89 dollars on the deluxe only to be able to download standard I've contacted PSN support about it and they sent me to ea and ea sent me back to psn support which couldn't fix it.Supposedly the content that's in the deluxe edition is on my standard download but I've yet to find it!