Re: PS5 shuts off during UFC 5. Game is UNPLAYABLE. Please fix.

@EA_Barry

This answer is unacceptable. (See attached) . Unfortunately not a lot of people use these forms to their advantage. There are plenty of complaints from our friends on Reddit.  If you count these users myself and @kingcully81 that is OVER 21 people with the same issue. Please look into to this. 

You really represent EA? Because that response is ridiculous. No wonder your company is well hated in the community. He is not the only one with this problem. I can't play for more than 3 hours without UFC 5 overheating my ps5. I can play every other game I own just fine except for UFC 5. Like he said there are many threads on reddit discussing many users having this issue. Yall really don't care about your consumers any more, that much is evident. If this doesn't get fixed it's the last EA game a lot of us will purchase. 

I have the same problem but it is not only UFC5 it seems EA games are not working well on the PS5 I would recommend not buying ea sports games that does not have a ps4 version as while game like FIFA play well on the ps4 version I have been seeing overheating sometimes on the ps5 version

@EA_Barry 

There are lots of people having this overheating issue I am experiencing this also even with the latest patch ...how can we all have the same issue on the same game ? ....happens during cutscenes, Menus and replays.....and only this game is overheating the ps5 I can play any other more demanding games fine.

Definitely a software issue on the game that EA needs to sort out 

@KUNZ-OG @yo504boy @Fidel_TheGreat1 @lisahveldh912 @iVladManR 

Additional points to consider: 

• If your console is clean, make sure it is stored out in the open with plenty of space behind the console vent and nothing blocking the vent. 
• Test while not using any surge protector or similar.
• This one is a bit of a stretch but other high power appliances like a cooker or clothes dryer can cause a disruption to power that could trip out a PS5. Plug the console power directly into the wall without any other devices or appliances on that plug.

So not only does he reply in a passive aggressive manner at first, but when we clearly state it’s NOT the console, he still proceeds to tell us it IS our console and gives us tips of how we should be cleaning it. Who hired you? By the way, still have the same issue months later. My ps5 will not turn off for any other game except for when I play this one.

As of November 2024 still overheats after 2 rounds totally uncalled for and I keep my console pristine👌So please tell me why this is still happening after a year?

So I just booted UFC5 up again still overheats after a round or 2 played Spider-Man 2 for 2 hours no issue then tried UFC5 again guess what it overheated it’s defiantly the games software

@EA_BarryYeah It does the same then with me ufc 5 doing cutscenes and entrances ps5 message saying ps5 hot and that’s the only game I have that does that. Sometimes the the console shut down

I am experiencing the same issue. All other games on my PS5 are playable.

The system is clean, well ventilated and in an open area. The funny part is the console isn't even warm when it shuts down.

This ONLY occurs when playing UFC 5.

Very disappointing, thought this was a wise pick up while the game was on sale.

Last EA purchase for me. What a joke.