Forum Discussion

IShoty's avatar
IShoty
Newcomer
24 days ago
Solved

Unlinking account

I cant unlink an EA account ive never seen off of my Xbox profile to play UFC online, it won't even come up with a keyboard on the cloud gaming to let me type an email in, it says to contact support. There is no email to contact support that I've found, just a really unhelpful support page. EA is a disgrace of a gaming platform. I hate that I have to use it to play UFC. Can't Steam just monopolise the gaming industry?

  • Hi IShoty​,

    Sorry you’re dealing with that.

    If your Xbox profile is linked to an EA Account you don’t recognize, I’m afraid that isn’t something we’d be able to fix here on the forums. Since this involves account ownership and linked account details, it would need to go through the support team directly.

    If support is what the page is pointing you to, that’s still the right next step here. You can start from the EA Account Help Hub and scroll down to Contact us. If you don’t feel that live chat is able to help much, you’re also welcome to try contacting support through this webform.

    Thanks, and I hope you’re able to get it sorted out soon.

3 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hi IShoty​,

    Sorry you’re dealing with that.

    If your Xbox profile is linked to an EA Account you don’t recognize, I’m afraid that isn’t something we’d be able to fix here on the forums. Since this involves account ownership and linked account details, it would need to go through the support team directly.

    If support is what the page is pointing you to, that’s still the right next step here. You can start from the EA Account Help Hub and scroll down to Contact us. If you don’t feel that live chat is able to help much, you’re also welcome to try contacting support through this webform.

    Thanks, and I hope you’re able to get it sorted out soon.

  • Thaihtn3isnt3n's avatar
    Thaihtn3isnt3n
    Rising Newcomer
    15 days ago

    Hi EA_Salmon​ do you know or can you tell us if youll ever fix the easy work trophy as of now its not possible to get because they stopped fight week anyway we can get the trophy?

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Thanks for your reply. I’m not able to comment further on this issue at the moment, but I’ll follow up with the team. Thank you.

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