Forum Discussion

9ea1cefb6ea2cc64's avatar
5 days ago

Missing Green Jumpsuit

Just as stated, bought the green jumpsuit, which is labeled as a top, but is nowhere to be found. I've tried restarting my game, restarting my console, and even changing fighter archetypes.

5 Replies

  • 9ea1cefb6ea2cc64's avatar
    9ea1cefb6ea2cc64
    New Novice
    2 days ago

    Just so you guys know, the "support" chat will also refuse to help you whatsoever. Your best bet is to hope it hasn't been too long for you to get a refund on this bundle of broken code they're still trying to call a game.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey folks,

    If you're missing any content after purchasing it in-game, please reach out to the support team directly so they can check into this with you.

    We're not able to review your account or add this via the forums, I'm afraid. While we can absolutely pass along what you're seeing as a potential bug, contacting support will be the best way to have the actual missing content reviewed directly, thanks.

  • 9ea1cefb6ea2cc64's avatar
    9ea1cefb6ea2cc64
    New Novice
    4 days ago

    I have the same issue, unfortunately nobody wants to help you with this game unless your console is catching fire.

  • Freddysrs's avatar
    Freddysrs
    Seasoned Newcomer
    4 days ago

    Hello, I bought the green jumpsuit from yesterday's weekly item, but when I try to equip it, it's nowhere to be found in my inventory. It's an item I purchased with real money for 250 credits. What kind of bug is this, please? I'm completely devastated, especially since I really wanted this item in my inventory. Thank you for your help.