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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: GAME FACE NOT SAVING

@GelidDragon 

This is something the team is aware of, are you able to do it from a mobile device? I just posted these steps on the previous reply.

6 Replies

  • Mr_K0VAC's avatar
    Mr_K0VAC
    6 years ago

    Cant get it to work on my end either. As people have posted before, I also have tried different browser but without result. Tried (https://www.easports.com/gamefaceweb/select-gender) link and I can upload new images but it wont save and if it does it gets me back to a blank face without hair saying "Generating game face. This might take a few minutes...."

  • Finally got it to work. I had a old gameface from like 2010 that I managed to delete and then create a new one successfully (havent tried importing it to the game though.)

    All I did was using firefox, changed my resolution from 125% 1440p to 100% 1080p according to one of the users in this thread (https://answers.ea.com/t5/Other-UFC-Games/gameface-error-uploading-your-photos-and-gameface/td-p/5918188/page/6 ). But before that I went to the link https://www.easports.com/gamefaceweb/select-gender and tried it that way. I could go all the way to step five but it either gave me an error or it went back to infinite loading screen. But then I changed my resolution as I mentioned above and it loaded my old game face so I could delete it and start a new one.

    I just transferred it to the game and can confirm that it works

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Heads up!


    The team is currently aware that players are unable to access the Game Face website. They are looking into it and we'll update this thread when we hear more information. Thank you for your patience!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey, all.

    The site should now be working again. Thank you for your patience!

  • UC-TheHalifax's avatar
    UC-TheHalifax
    5 years ago

    Nothing works. 2K don't have issues with their equivalent player face creation options. I guess all the money EA rrrrrrip from their customers isn't enough to hire a programmer that can complete simple tasks.

    The error I get is "your download has failed. Please try downloading your game blah blah blah" 

    No reason, no explanation, just 'you can't'

    I have followed all the generic steps you quite unhelpfully share time after time, after time! Nothing works.

    I was gonna get UFC 3 and 4 but no chance. I won't be buying any more shoddy EA games if you won't even spend ANY of your profits on producing a fully functioning game. 

    I don't expect a response because you're a millennial snowflake or equivalent lightweight * that can't handle hash criticism that you rightly deserve, collectively, for being BAD at your jobs. I can practically hear your tears thundering down onto your keyboard.

    You can go back to your "safe space" now, with your equally moronic sjw * colleagues for some good old 'screaming rage therapy' and self flagellation. 

    I'd call you a bad name but I don't want to tip you over the edge. Besides, I made my point, quite clearly. 

    Good day, with all that money you truly do not deserve.  

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