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EA_Aljo
Community Manager
3 years agoHi there, @cmac80_0vawrwre
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
2 years ago
Hello. I am having the same issue and it keeps giving me the unable to load persistence data error. I have cycled my xbox, taken off the crossplay function in the xbox settings and manually switch the DNS. Is there somethimg on your end that might be the issue?
- EA_Aljo2 years ago
Community Manager
Does AT&T happen to be your ISP?
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