Forum Discussion

steelglove67's avatar
steelglove67
Seasoned Novice
4 months ago
Solved

Windows 10 update KB5045594 causes game to crash during EA-intro.

Product: EA SPORTS™ WRC
Platform:Steam-PC
Summarize your bug Windows 10 update KB5045594 causes game to crash during EA-intro.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Install Windows 10 update KB5045594 and then try to start the game, then remove the update and try again. (Removing the update solves the problem.)
What happens when the bug occurs? Halfway through the EA-intro the game just quits without any error message.
What do you expect to see? A fix so we can install the latest Windows updates.

Removing the KB5045594 update solves the problem.

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 months ago

    @steelglove67 

    Thanks. Reposting so a solution can be marked: 

    "Removing the KB5045594 update solves the problem."

  • Depends. In my case, I cannot uninstall the update, I am left without playing. It is already common to not play each update of this game. It is also not good not to be able to update Windows, to be able to play this game. It's a disaster. I don't remember a game where it happened to me that in each new update, I was left without playing.

  • @çelikeldiven67 Hello friends, as a result of my long efforts, the problem was solved by installing Win 10 PRO 64 bit or Win 11 PRO 64 bit and now I can play games.
  • steelglove67's avatar
    steelglove67
    Seasoned Novice
    4 months ago

    @EA_Barry wrote:

    @steelglove67 

    Thanks. Reposting so a solution can be marked: 

    "Removing the KB5045594 update solves the problem."




    Well, this is just a temporarily solution.

    As KB5045594 is only a preview build, your staff got approx 2 weeks to solve this bug before the update goes official and will be automatically installed onto thousands of PC's round the world.

    Please keep us informed on the progress so we know when it's safe to run the Windows update, we all want our computers to be up-to-date and secure.

  • steelglove67's avatar
    steelglove67
    Seasoned Novice
    3 months ago

    The Windows 10 update just got official and I can confirm that the game is working with the latest update KB5046613.

    Something must have gone wrong in the prewiev build KB5045594 that caused the crash.

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