Community ManagerHey there,
I just wanted to highlight that no one has abandoned you. Unfortunately, I don't have new info to bring you. This issue was escalated to the team and it is being investigated.
I understand your frustration and I know this is not an ideal situation. I'll come back as soon as I have something to share.
-Groguet
EA_GroguetUnfortunately, it's hard to believe that we're not abandoned considering that it's going to be 3 months since we've been able to play the game we paid to access. You never respond to us with a deadline or any answer that your customers can rest assured about. Just a vague response that you will get back to us when you have answers.
Please help your community, it's unfair what's happening that we're losing money like this.
