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15 packs of resources disappeared before the end of the 30 days

Hello, I had taken 15 packs of resources for 30 days on the M16 europe between July 22 and 25, to help with the tacitus, it worked well for several days but it disappeared well before the end of the 30 days Because I do not see them at all after an unexpected absence of a few days ...

Replies

  • Please check twice if they're really disappeared or was it just a display bug. If the problem remains, please give us also your account name.
  • No, the problem lasts at least since August 10th and I connected the 12,13,14 and 15 without seeing the 17 packs that were there before. I also used Ccleaner to empty the memories and also the chrome cover, without effect. I have just taken 4 packs to see and there are 6 packs that appear now, but not the 15 before ... The nickname used on the M16 is LOlopsw. I chatted with a nice girl from EA on a chat who told me to put my problem on the forum :)
  • gamerdruid
    2790 posts Moderator
    edited August 2017
    The 17 represents the maximum number of packs that will be stored. If you log in and collect them then the counter starts storing them again. This is one of the reasons I never buy the 17 pack, because to get to the maximum you need to leave them un-collected for a long time.

    Can you do a screen shot of the section where it shows the maximum packs? Here is mine: http://prntscr.com/g8u0bf
    I am not an employee of EA/Envision. The views expressed are my own!
  • You see the 2+4 packs buy today and not the 17 packs expected : [url=http://prntscr.com/g8uvph[/url]
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