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Credit debited to add command points but no points added

On the 19th of August between 09:00 PM and 09:06 PM, I have by 2 times added 12 command points for the cost of 249 credits each.
The credits were each debited but the command points have not been added.
Could you please investigate what happened and re-reimburse me my credits (498 credits).


  • Complementary information, I did try to add the command points via the + sign in the left pane but the + button was not available so I used the Supplies menu.
  • gamerdruid
    3644 posts Moderator
    World, userid please?
    I am not an employee of EA/Envision. The views expressed are my own!
  • not able to add funds , been trying since yesterday
  • Please give us your in-game Account name and the world you're playing on. Also try to use the standard solution:
    - clearing the cache
    - using another browser
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