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I can log into Tib 25, then it comes up with script error, can not collect, can not play. been a week now, can you fix the problem so i can play. thanks

Replies

  • enigm
    122 posts Envision Developer
    Hey @4wingtpt,

    did you try to clear cache, delete cookies and deactivate scripts before logging in and entering the world? If not, please try.
    Also, which browser (and version) do you use?
  • got into the game yesterday, and same thing happened again
  • Now tell me why should i do all that, Clear the cache, delete cookies and deactivate the scripts. Maintane is done on my system. can these techs not fix tib 25, it was working up to the last up date that was done .
  • gamerdruid
    3823 posts Moderator
    4wingtpt wrote: »
    Now tell me why should i do all that, Clear the cache, delete cookies and deactivate the scripts. Maintane is done on my system. can these techs not fix tib 25, it was working up to the last up date that was done .

    Often it is a local problem that is resolved by clearing the cache, deleting cookies and clearing the history. 3rd party scripts are not all kept up-to-date and by deactivating them it rules out them as a source of the problem.

    If Tib25 had a general problem these forums would be full of complaints, which again suggests a local problem.

    Have you tried the other 2 routes to world Tib25? The world browser direct route and the in-game selection?
    I am not an employee of EA/Envision. The views expressed are my own!
  • enigm
    122 posts Envision Developer
    Hey @4wingtpt,

    @gamerdruid is right, we checked the world and the world itself is running and lots of players play on this world. This suggests you have a local problem of accessing Tiberian 25.

    In rare cases a certain version of a web browser causes problems, that's why I asked for the browser and version you use. THis would be very helpful to further investigate.

    And finally, in a lot of cases the steps above solve the problem. That's why I suggested to do this first.
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