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Red Alert 2 DOWNLOADABLE VERSION - Black Screen

Please can somebody from EA/Origin help. I have bought the Ultimate Downloadable Command and Conquer Series. I have setup everything as instructed. I have downloaded Red Alert 2 and Yuri's Revenge. Whenever I load this game, I get the sound, and a mouse icon. I also get a black screen. I have seen many people have this issue. Can you please help me on how to fix this??

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