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Maintenance work on one database server November 30 [UPDATE]

enigm
109 posts Envision Developer
edited November 2017
Commanders,

we have to perform a maintenance work on one database server on November 30, from 8:00 a.m. to 12:00 p.m. UTC. With this maintenance we will replace the server that was troubled by an outage on Monday (November 27). After reviewing the incident it was decided that the best way to move forward is to replace the system with a new one soon.

Maintenance work is a necessary task to deploy new features to the worlds and to keep the entire infrastructure up to date. We try to keep the needed time windows as short and as rare as possible. However, that wasn't the case this time, for which we want to apologize.
For all players on the affected 23 game worlds it is the third time after the maintenance work earlier in November and the outage on monday that we have to take the worlds down. Because of this it was decided to compensate all accounts on the affected worlds with an item packages. This package is currently put together and details will be released soon.


The affected worlds are:
  • World 18 Spanish
  • World 15 French
  • World 7 Turkish
  • World 2 Arabic
  • World 2 Danish
  • World 2 Norwegian
  • World 111 Firestorm 1 (Asia Pacific)
  • Public Test Environment 2 (PTE)
  • Wrath 4 (Americas)
  • Firestorm 4 (Asia Pacific)
  • Tiberian 9 (Europe)
  • Tiberian 10 (Europe)
  • Firestorm 6 (Asia Pacific)
  • Tiberian 11 (Europe)
  • Wrath 7 (Americas)
  • Public Test Environment Veteran
  • Tiberian 17 (Europe)
  • Wrath 12 (Americas)
  • Veteran World 2
  • Wrath 16
  • World Championship 2017
  • Wrath 18 (Americas)
  • Tiberian 29
  • Wrath 20
Post edited by enigm on

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