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Screenshot: http://prntscr.com/jyv9cn

Dear devs,

When is this going to be fixed? Is anyone working on it? I mean honestly, is this even a priority for EA?? Seriously, we're starting to count in months instead of weeks...
Regards, ArveK

Replies

  • gamerdruid
    2782 posts Moderator
    Yes, they are working on it.
    I am not an employee of EA/Envision. The views expressed are my own!
  • EE_Elephterion
    1206 posts Envision Developer
    Which browser are you using and when did this happen?
    Envision Entertainment Community Liaison
  • Which browser are you using and when did this happen?

    Seriously?

    This happens to Firefox, Chrome and Edge, and as you know, it have been like this for weeks.
    Regards, ArveK
  • EE_Elephterion
    1206 posts Envision Developer
    edited June 2018
    That black screen was only reported recently to my knowledge. If its really related to the recent login issues, have you tried the process with:
    1. Clearing Cache&Cookies
    2. Logging out
    3. Closing the browser and Opening it again
    4. Loging back in

    on any of these?

    Also please make sure to check with Ad-Block and scripts disabled.
    Envision Entertainment Community Liaison
  • Elephterion, open your eyes and read forum
    Over 2 motnhs same problems and every know this list
    Do this
    Do that
    Its no matter what you doing and browser you try to using

    Game switching box is not work
  • EE_Elephterion
    1206 posts Envision Developer
    Well it is working for me. And whenever I encounter the error, which is only under very specific conditions, when idling on the mainpage for a long time, the given advice is clearing the issue reliable.

    That is why I post the list, because I know it works If you follow those steps. If there is any new problem introduced that is not resolved with this advise I need to know so we can work on that too.
    Envision Entertainment Community Liaison
  • i have the same problem
  • i play veteran 1,2,3,4,5 and now can`t play veteran 6 because no place to choose new world :( don`t buy funds.
  • gamerdruid
    2782 posts Moderator
    Have you tried the direct link to vet 6? https://prodgame14.alliances.commandandconquer.com/396/index.aspx

    which was posted 6 mins after it was launched?
    I am not an employee of EA/Envision. The views expressed are my own!

  • 39/5000
    I did the steps but it did not work
  • EE_Elephterion
    1206 posts Envision Developer
    39/5000
    I did the steps but it did not work
    You did close the browser completely and not just the tab, to be sure? What world are you trying to access?

    Envision Entertainment Community Liaison
  • Need a direct link for world 33 please
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